Very happy with my Filofax. Lots of useful sections.

I ordered an A5 Original for my daughter's birthday present. Whilst it arrived promptly, I was extremely disappointed and frustrated to find that most of the inserts featured in the online photo-descriptions had not been included. Effectively, for £113, I received the leather binder, a week on two pages calendar and a plastic ruler. Reading other recent reviews, it seems I am not the only customer to encounter this slapdash level of service and certainly not what I was expecting from a company retailing a premium product. Ironic that a company who's core business is selling the concept of efficient organisation are seemingly unable to get the basics right.

One star because a leather binder without inserts is an utterly pointless gift, regardless of how beautifully made it is plus it is a pain having to spend time sorting it out.

I ordered the Original Filofax for my daughter’s 21st. I’ve had mine since I was 24! The filofax arrived and she loves it. I’ve given 4 Stars because the quality of the leather outer is fantastic, however the rings do not align, which is a pity as it doesn’t match the beautiful finishing overall. I deliberately chose the Original to support British brands and it’s the only one made in the UK. I would have hoped for better quality control dear Filofax team.

The metal rings don’t perfectly join resulting in a difficult turn of pages - the design could also be better for a tighter closing rather than the very rounded shape which makes it less good to carry than cheaper alternatives which close square

This is a beautiful filo - and is my fourth from Filofax, my first one being a gift from my mum more than twenty years ago. This new one is made from the same beautiful and robust leather. So I hope it lasts just as long as the others have. The colour is so stunning and the size is perfect for me to have all the things I need for work in one place. The only issue was that most of the inserts were missing. Which was really disappointing. I followed up with Filofax and they ordered these for me, and I appreciate how efficiently and professionally this was handled. I went for the rose gold embossing - which really works well with the blue leather.